What Scope(user, domain) does each pricing option have ?
If you select ‘Individual,’ the license will be applied to the account that made the purchase at the checkout page. For example, if nameA@email.com chooses ‘Individual,’ the license will only be available for this specific user.
If you select ‘Enterprise,’ the license will be applied to all accounts under the same domain.
How can I cancel my subscription ?
You can manage and cancel your subscription anytime through the Stripe customer portal after subscribing to our service. If you need assistance, our support team is always here to help.
How can I request refund ?
You can cancel your subscription at any time. Canceling will turn off auto renewal of your membership. Once you cancel, you will not be charged again, and your benefits will continue until the end of the billing cycle. You won’t be refunded for the period between when you cancel and when your membership ends.
If you still have issue, please contact us
[Light Form] What is the different between question limit form limit ?
“You can adjust the settings for both individual questions and the entire form from the sidebar. On the question page, you can set limits for each option. On the form page, you can set limits for the total number of responses to this form.
[Light Form] Does the option will disable immediately when it reach the limit ?
If the option reach the limit after form submit, it will take around 2~5 seconds to disable this option
How many language does this add-on support?
Now we support English, Português, français, 한국어, español, 日本語, German, italiano, Indonesia, ภาษาไทย and 繁體中文
[Light Workflow] When will Light Workflow update the approval status?
The Light Workflow add-on will automatically update the approval status every 5 minutes whenever there is any update from the submitter or approvers.
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